Ramptech Website Terms and Conditions of sale
Terms and Conditions of Sale
Acceptance of Terms and Conditions of Sale-
This web site is operated by Centurion Inc. DBA Ramptech (“Ramptech” or “us” or “we”). By using this web site and/or purchasing any product, you accept the following terms and conditions. Please read them carefully. If you do not agree with any of these terms and conditions, do not use the Ramptech.com web site. As used herein, “you” refers to the person visiting this web site and/or purchasing any product from Ramptech. These terms and conditions of sale, along with your order for any product, constitute the entire agreement between Ramptech and you. The terms and conditions of sale may not be altered by you, or any subsequent order or correspondence, unless we specifically agree in writing.
Important information-
If you have placed, or are about to place, an order, please note your order will appear on your credit card statement from Centurion Inc. and NOT “Ramptech.”
These Terms and Conditions are Subject to Change-
Ramptech reserves the right to change these terms and conditions at any time without notice. Please review these terms and conditions whenever you use this web site.
Shipping-
Shipping and delivery may vary by product. The cost of shipping to the 49 states in the continental United States is included in most, but not all, of our products. Each product description will state if shipping is included in the cost or in addition to the cost of the product. Some of our products do have additional shipping and handling fees. For all shipments to Hawaii, Alaska or internationally, please email us with your complete address for more information about the costs of shipping and handling. We ship the smaller ramp products with UPS Ground service. The average time from when you place an order to when you receive it is 7-10 business days, depending on your location. You will be notified with a tracking number when your order is placed. Expedited shipping is available, but can be very expensive due to the size and weight of our packages. Expedited shipping is an additional cost to you, depending on your location and time sensitivity. Please contact us for information on expedited shipping.
Halfpipe Shipping times -
We ship Halfpipe ramps with LTL (less than truck load) freight companies. The average time from when you place an order for a halfpipe to when you receive it is 2-4 weeks or in very busy times 3-6 weeks, depending on your location. You will be notified with a tracking number when it is available.
Ramp Armor Shipping-
We ship Ramp Armor with LTL (less than truck load) freight companies. We strive to shop the freight costs to get the best price for you, however we cannot guarantee that you will receive the lowest freight cost. Ramp Armor is drop shipped directly from the factory FOB Ohio to you. The average time from when you place an order for Ramp Armor to when you receive it is 7-14 business days depending on your location. You will be notified with a tracking number when it is available.
Delivery of Halfpipes or Ramp Armor-
The freight or delivery company will contact you to schedule the delivery of Halfpipes and Ramp Armor. The delivery driver will use the lift gate to lower the crate/shipment to your driveway area (if applicable). Liftgate service can only be used on an asphalt or concrete driveway (No gravel or dirt driveways) and may have additional restrictions and requirements. If needed the driver may open the crate/shipment and hand down the ramp pieces to your driveway area. Please be ready to assist the driver (outside of the truck) by having a helper and the tools needed (such as a hammer and drill) to safely unload the Halfpipe crate or Ramp Armor shipment. Please inspect all items carefully, before signing the shipment bill of lading or receipt. If the delivery driver does not make note of any damage on the bill of lading or receipt before you sign it you will not be refunded or receive replacement parts. You understand and agree that the shipping company and Ramptech are separate companies. Ramptech has no control over the shipping company and is not liable for actions or omissions of the shipping company or its employees or agents. You are responsible for any additional shipping charges that may occur from restricted area deliveries, missed delivery appointments or unseen charges billed to Ramptech. The Halfpipe specialty materials (CNC cut and drilled panels, Ramp Armor, Coping pieces, Hardware, railing pieces, plus more) ship directly from us. A bill of lading (BOL) will be sent to you. The freight company will be calling you to set up a delivery appointment. The Halfpipe lumber and plywood will be delivered separately from a local building supply that is near you. The building supply company will be calling you to set up a delivery appointment. You will need to make some basic cuts on the lumber and plywood. We will enclose the cut list you need to make for the Halfpipe Lumber and plywood.
Damaged shipments-
We do our best to make sure that shipments are properly packed and do not get damaged in transit. If damages occur, we require a detailed description and photographs of the damage so that we can assess any damaged product. The delivery driver must note “Damaged” on the receipt or bill of lading. If, at our discretion, we can easily remedy the damage, we will replace the damaged items free of charge to you. We may elect to file a damage claim with the shipper. Please inspect your Ramp Kit, Grindrail or Ramp package carefully before signing the shipment receipt or bill of lading.
International Orders/Shipments-
Creating and fulfilling international shipments can take 3-5 weeks to process and complete, in some cases, it can take longer. Specialized shipment containers and crates may have to be fabricated for these shipments. Ramptech is not responsible for the actual transport (Ocean or Air freight) of the products. All international shipments are custom made for the customer and are Non-Refundable. All customs and duties charges are to be paid by the customer and are not the responsibility of Ramptech.
Refund policy-
Customer satisfaction is our goal. If you are not satisfied with your Ramp, Ramp Kit or Grindrail, simply return to us in new condition and we will refund the purchase price, minus a 25% restocking fee, Federal and state taxes, and any freight costs we incurred shipping the product to you. Halfpipe kits are nonrefundable and nonreturnable, as each Halfpipe kit is custom made per customer. Before returning an item, you must contact Ramptech to obtain return instructions. Items must be new and unused, in their original condition, and in their original packaging, complete with all tags, instructions, stickers and inserts. The return must be post-marked within 10 days after you received the item from us or from the factory. You are responsible for the shipping costs of returning the product back to Ramptech. These costs are charged by the shipping or freight company and cannot be refunded by Ramptech. Refunds will only be issued to the original purchaser. Refunds will not be issued for products purchased through a third party. All returned products will be inspected by us. If the product is damaged and cannot be reconditioned for sale as a new product, you may not be entitled to the refund described above and you will be responsible for additional fees to make the product resaleable as a new product. Orders paid by credit card will receive refunds in the form of a credit to the card used to purchase the product. Orders paid by check will receive refunds in the form of a check.
Limited Warranty and Disclaimer of Implied Warranty-
Ramptech warrants that its ramps, ramp kits and other products will be manufactured and sold in accordance with applicable laws and will conform to the description in Ramptech’s sales materials. Ramptech makes no warranties regarding the safety of any product, the safety of skateboarding, or results obtained from using any product. EXCEPT AS SET FORTH ABOVE, ALL RAMPTECH PRODUCTS ARE SOLD “AS IS.” RAMPTECH MAKES NO OTHER REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY OF ITS PRODUCTS AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSE.
Indemnification-
You understand and agree that skateboarding, rollerskating, inline skating, scooter riding and similar or related activities may be extremely dangerous and can cause injury or death. You assume full responsibility for materials obtained by you, or on your behalf, and assembly of the product. You further assume full responsibility for all use of the product. You hereby agree to indemnify, defend and hold harmless Ramptech, and its officers, directors, owners, employees, agents, representatives and successors and assigns from and against any and all claims, causes of action, damages, losses, liabilities, judgments, awards, costs and expenses (including, but not limited to, attorneys’ fees, expert witness fees, settlement costs and medical expenses) arising out of or relating to use of the product, assembly of the product, and personal injury or death.
Release-
You understand that your use of Ramptech ramps and related products could result in serious injury or death. You acknowledge and agree that you are voluntarily using Ramptech’s ramps and products with knowledge of these risks. By purchasing the product, you voluntarily release and forever discharge Ramptech and its officers, directors, owners, employees, agents, representatives and successors and assigns from and against any and all claims, causes of action, damages, losses, liabilities, judgments, awards, costs and expenses (including, but not limited to, attorneys’ fees, expert witness fees, settlement costs and medical expenses) arising out of or relating to your purchase or use of the product.
Copyright Protection-
This web site and all material and content included on this web site, such as graphics, text, logos, button icons, images, data compilations, and software, is the property of Ramptech or Ramptech has the authority to use such content and is protected by United States and international copyright laws. All plans, drawing and specifications are property of Ramptech and are protected by United States copyright law. Any publication, copying, distribution or use of Ramptech’s plans, drawings and specifications, without express prior written authorization of Ramptech, is strictly prohibited. Any violation of Ramptech’s rights may subject your to civil and criminal penalties. Ramptech is a registered trademark of Centurion Inc.
Safety Information-
- Skateboarding, roller skating, inline skating, scooter riding and similar or related activities involve inherent risks and dangers that can result in serious personal injury or death. Remember safety is key. This product is recommended for ages 10 and up.
- When assembling your ramp, make sure you have all of the tools needed.
- When assembling your ramp or when working with tools, always wear eye protection.
- An adult should assemble the ramp.
- Do not use the ramp until the assembly is finished.
- Use this product only in a safe place, away from cars and all vehicles.
- Secure your skate area, you will need a safe area, free of debris and large enough to skate with in.
- Inspect the ramp frequently, tighten screws as needed, replace worn out surfaces as needed.
- It’s a good idea to have waivers signed by all of the participants that will riding your ramp.
- Post signs stating “SKATE AT YOUR OWN RISK”, along with general ramp rules.
- Consider your neighbors, because they can determine your ramps fate. Be nice with them, keep the skating area clean and the noise to a minimum.
- Do not attempt tricks that are beyond your skill level.
- Helmets and pads should be worn at all times while skateboarding, roller skating, inline skating, scooter riding and similar or related activities.
Contacting Us
All questions, comments or inquiries may be directed to:
Ramptech 14891 Persistence Drive Woodbridge, VA 22191
